- Adhere to incident management, problem management, change management, and knowledge management best practices - Log all calls or email requests into the current IT Service Management System and provide updates - Ability to quickly diagnose, organize, and prioritize competing deadlines and properly set service expectations with clients - Utilize advanced features in MS Office Suite and Adobe applications to resolve complex document...

- Prepares, edits and formats legal documents and correspondence. - Assembles exhibits and hearing binders; prepares document productions; schedules depositions. - Manages documents: uploads documents to e-rooms and the DMS; scans, saves to DMS and distributes matter-related hard copy correspondence, court and agency filings; maintains pleading and document indices when appropriate. - Organizes and maintains case files, retrieves case files, and prepares files for...

- Develops and executes strategies for driving AI adoption, addressing technical barriers and user experience challenges. Facilitates the continuous improvement of training techniques based on lessons learned. - Identifies existing work processes that would benefit from AI enhancement and builds AI-automated workflows. - Conducts regular 1:1 meetings with attorneys to address complex AI-related challenges and develop tailored solutions. - Collaborate with attorneys...

- Provide direction on Federal, State, and local rules of procedure and practice. - Collaborate with the docketing team to perform various responsibilities, including legal research and responding to procedural inquiries using internal tools, PACER, Practical Guidance, and online resources. - Stay informed on procedural best practices by attending monthly team meetings, following case trends, and rule changes. - Collaborate with application support specialist to maintain and monitor...

- Plan, delegate, and track work assignments for paralegal and legal support professionals. - Monitor staffing utilization and contribute to resource allocation and staffing plans. - Maintain program documents, training materials, and Portal page content. - Generate and analyze management reports (overtime, productivity, compliance, etc.). -

- Making copies of documents for service; preparing envelopes and/or labels for said service. - Preparing material for overnight/mail service, deliveries, and courthouse filings where appropriate. - Arranging for payment of case related invoices and attorney expense reports via Chrome River. - Making travel arrangements as required. - Entering attorneys’ time into time management...

- Lead, coach, and develop a team of Information Security Analysts, providing hands-on guidance and mentorship. - Oversee daily security operations, ensuring security tools and systems are stable, effective, and not disrupting business operations. - Conduct risk assessments to identify vulnerabilities and develop mitigation strategies. - Ensure compliance with data protection regulations and industry standards; oversee audits and manage remediation...

- Act as a primary source of consultative guidance on pricing all forms of client fee arrangements. - Serve as the subject matter expert on pricing arrangements for a portfolio of clients. - Partner with the Senior Financial Analysts through the review of pricing analyses to ensure data accuracy as well as offer guidance on best practices and comparative fee arrangements for consideration. -

- Identifies potential conflicts of interest associated with new business and assists attorneys in resolving them. - Provides concise and complete evaluations of potential conflict issues along with recognized steps for resolution. - Assists attorneys with reviewing and interpreting conflicts reports to help attorneys make conflicts clearance decisions and identifies recognized procedures for conflicts resolution. - Conducts online searches and uses web-based...

- Manage all office operational functions including delivery of support services by practice assistants (secretarial), conference center staff and office services (mail, document reproduction and hospitality). - Plan and conduct regular staff meetings and office events including client and business development events and charitable-related activities. - Oversee facility maintenance; serve as liaison with local property management and working with building personnel and appropriate internal contacts. -

- Conducts thorough and accurate searches of companies, agencies and individuals listed as parties to new business, add-party, matter re-open, and information-only conflicts checks, as well as lateral hire requests. - Uses web-based research tools, company websites and public databases to (1) find relevant information about potential matters and parties, and (2) perform corporate affiliate research. - Communicates effectively with requesting attorneys and PAs to obtain accurate client and party information; answers questions related to...

- Assists attorneys in preparing legal documents, including pleadings, motions, subpoenas, and discovery materials. - Manages filings in state and federal courts, ensuring compliance with court rules and e-filing requirements. - Organizes and maintains case files, tracking documents from clients, opposing parties, and other sources. - Monitors active cases, manages calendars, docketing, and tickler systems, and ensures deadlines are met. -

- Prepare exhibits, hearing binders, document productions, and schedule depositions. - Handle mailings, deliveries, copying, and legal/court filings (paper and electronic) as needed. - Respond to client inquiries promptly, addressing document revisions, scanning, file naming, photocopying, and other requests (billable and non-billable). - Support new business intake, including conflict checks, drafting file opening requests, and preparing engagement letters. -

- Plan, delegate, and track work assignments for paralegal and legal support professionals. - Monitor staffing utilization and contribute to resource allocation and staffing plans. - Maintain program documents, training materials, and Portal page content. - Generate and analyze management reports (overtime, productivity, compliance, etc.). -

- Strategic Planning and Execution - Develop and implement a comprehensive event and brand partnerships strategy to enhance brand development, lead generation, and client experience. - Identify and evaluate new opportunities for events and partnerships that align with firm goals. -

- Reception desk responsibilities, including but not limited to reserving conference rooms, answering and directing calls, greeting clients and visitors, assigning guest offices/team rooms to internal guests, act as a liaison between conference room support needs and IT support. - Monitor scheduled meetings and events in the Conference Center to ensure rooms are prepared and operating in accordance with the Firm’s established standards. - Complete inspections of...