- Provide primary administration and support tasks related to the Elite 3E billing system. This can include but is not limited to:
- Schedule month-end maintenance periods.
- Upgrades to 3E, Time Tracking systems, and other related software systems.
- Coordinate with database and application administrators on projects which are related to the billing system.
- Provide 3rd level support and resolve escalated...
Microsoft SQL Server Administration:
- Administer, monitor, and optimize SQL Server instances supporting core legal and business applications.
- Design and implement database backup, recovery, high availability (HA), and disaster recovery (DR) strategies.
- Develop and tune complex T-SQL queries, stored procedures, and jobs to improve performance and reliability.
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Plan and execute high-impact events, managing everything from logistics and budgets to curated attendee lists.
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Work cross-functionally with Sales, BD, and Communications to meet project timelines and goals.
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Coordinate internal and external communication schedules and build relationships with sponsors and clients.
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- Prepare exhibits, hearing binders, document productions, and schedule depositions.
- Handle mailings, deliveries, copying, and legal/court filings (paper and electronic) as needed.
- Respond to client inquiries promptly, addressing document revisions, scanning, file naming, photocopying, and other requests (billable and non-billable).
- Support new business intake, including conflict checks, drafting file opening requests, and preparing engagement...
- Collaborate with designated department/team chairs to develop business plans, budgets, content marketing strategies, and drive client targeting.
- Provide strategy for, and drive, BD elements for designated department/teams, including:
- Take lead on opportunities to pursue new business and retain existing business. Work alongside the BDD and lead lawyers and colleagues to position and execute winning RFPs, pitch opportunities, and client...
- Provide primary administration and support tasks related to the Elite 3E billing system. This can include but is not limited to:
- Schedule month-end maintenance periods.
- Upgrades to 3E, Time Tracking systems, and other related software systems.
- Coordinate with database and application administrators on projects which are related to the billing system.
- Provide 3rd level support and resolve escalated...
Microsoft SQL Server Administration:
- Administer, monitor, and optimize SQL Server instances supporting core legal and business applications.
- Design and implement database backup, recovery, high availability (HA), and disaster recovery (DR) strategies.
- Develop and tune complex T-SQL queries, stored procedures, and jobs to improve performance and reliability.
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- Provide primary administration and support tasks related to the Elite 3E billing system. This can include but is not limited to:
- Schedule month-end maintenance periods.
- Upgrades to 3E, Time Tracking systems, and other related software systems.
- Coordinate with database and application administrators on projects which are related to the billing system.
- Provide 3rd level support and resolve escalated...
- Lead the electronic filing process for the NCUC, SCPSC, and Virginia SCC, ensuring 100% timeliness and accuracy.
- Own the lifecycle of administrative litigation, including preparing applications, managing testimony, managing service, assisting with hearing preparation, and managing any post-hearing obligations.
- Conduct substantive legal research using Westlaw, PACER, and FERC and other PUC websites to support filings and client inquiries.
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- Understands the historical and latest developments in the specific and related areas of technology.
- Analyzes and understands standards applicable in the specific and related areas of technology.
- Analyzes embodiments of the specific and related areas of technology, including use of products, methods, and services by clients, and provides analyses relating to patent infringement and non-infringement.
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- Demonstrates poise and excellent interpersonal skills by communicating with attorneys and staff in-person and over the phone to provide assistance, route calls appropriately and take messages as needed.
- Assists the Chief of Staff with special projects in support of the firm’s operations.
- Tracks open action items and maintains organized files, notes and correspondence.
- Maintains calendars, schedules meetings, and arranges travel as...
- Organizes, labels and files electronic and hard copies of case materials as directed.
- Researches and retrieves documents from case management systems (iManage, HighQ and Relativity) as requested.
- Maintains and organizes supplies to support client matters, including distribution of supplies and case files for special projects/events such as trial and on-site document reviews, collections, and productions.
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- Supports a very active law practice with scheduling, confidential communications, and organization of materials.
- Provides the full range of support for sensitive client matters, from basic administrative tasks to more advanced involvement, including significant contact with clients.
- Assists with document collection, production, and maintenance of e-rooms.
- Some travel and work outside of normal...
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Plan and execute high-impact events, managing everything from logistics and budgets to curated attendee lists.
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Work cross-functionally with Sales, BD, and Communications to meet project timelines and goals.
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Coordinate internal and external communication schedules and build relationships with sponsors and clients.
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HRIS Strategy & Governance
- Own the end-to-end administration and optimization of Dayforce, including Core HR, Payroll, Benefits, Time & Attendance, Talent, Reporting, and Security.
- Establish and maintain HRIS governance frameworks, data standards, and system controls.
- Serve as the primary liaison with Ceridian, managing vendor relationships, supporting escalations, upgrades, and roadmap planning.
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- Provide administrative support to the Employee Relations team across HR activities
- Assist with employee relations matters, including intake, documentation, tracking, and follow-up
- Support preparation of employee communications and documentation (e.g., performance discussions, corrective actions)
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- Collaborate with designated department/team chairs to develop business plans, budgets, content marketing strategies, and drive client targeting.
- Provide strategy for, and drive, BD elements for designated department/teams, including:
- Take lead on opportunities to pursue new business and retain existing business. Work alongside the BDD and lead lawyers and colleagues to position and execute winning RFPs, pitch opportunities, and client...
- Serve as the accountable lead for major incident triage, ensuring clear communication and rapid resolution across internal IT teams.
- Direct a 24/7 ITOC staff, fostering a culture of urgency, accountability, and continuous professional development.
- Design and implement streamlined escalation paths and operational "playbooks" that reduce risk and improve MTTR.
- Lead the evolution of our monitoring...
- Serves as the administrator for the firm’s intelligence and experience management profiling platform – including recommending and implementing configuration changes, acting as a liaison with the technical team and vendor, and monitoring and addressing data imports and integrations.
- Configure and maintain experience management software settings, user permissions, and workflows.
- Collaborate with business stakeholders to align platform capabilities with strategic goals.
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- Serves as the first point of contact by welcoming and announcing all clients and visitors, ensuring adherence to security protocols, including managing visitor access lists.
- Answers and directs inquiries accordingly through attendant console software. Relays accurate messages as required.
- Work as part of a collaborative receptionist team to manage and direct incoming calls for local and other firm offices.
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